Refund policy

RETURN AND REFUND POLICY

We want you to feel confident with your purchase from TIME Movement.

Returns may be requested within 14 days of delivery for unworn, unwashed items in their original condition. Items must include all original tags, packaging, and included materials.

To request a return, email today@time-movement.com with your order number and reason for the return. Your return is not approved until you receive return instructions from us. Items sent back without first contacting us may not be accepted.

Because Chapter I is a limited release, exchanges are not guaranteed. If your preferred size or color is unavailable and your return is eligible, you may choose a refund to the original payment method or store credit.

Customers are responsible for return shipping costs unless an item arrived damaged, defective, or incorrect.

Original shipping charges are nonrefundable unless the return results from our error, reimbursement is required by law, or we confirm otherwise.

Damaged, defective, or incorrect items must be reported within seven days of delivery. Please include your order number and clear photographs of the item and issue so we can review it and make it right.

Items clearly marked as final sale at the time of purchase, gift cards, worn items, washed items, and items showing signs of use are not eligible for return.

After your return is received and inspected, we will notify you whether the return and refund have been approved. Approved refunds will be issued to the original payment method. Please allow additional time for your bank or credit card provider to process and post the refund.

TIME Movement reserves the right to refuse returns that do not meet this policy, subject to applicable law.